12 Ways Companies Can Create More Trust In Their Leadership
Studies have shown that mutual trust within organizations corresponds to stronger financial results — but that’s not all. According to a survey from HCI , it also influences employee retention, engagement and productivity. “Trust is a decision we all make to empower others to affect us — and it is created around the interactions we have based on that decision,” states the report.
When leaders are competent at what they do, meaning they effectively communicate and show trust in their employees, a natural dynamic develops where those behaviors are mirrored back to them. Below, we asked 12 members of Forbes Coaches Council to name one strategy that larger companies can use to create more trust in leadership. Here’s what they said:
Along with transparency, leaders need to be vulnerable with what may be perceived as failures. It isn’t about spinning a situation anymore. It is about being honest and forthright with what didn’t work and what we are going to do about it together. People want to know they are part of something bigger. Seeing these qualities in leadership will begin to forge tighter bonds of trust and loyalty.
– Jen Kelchner
This article has a mention by Jen Kelchner or is authored by Jen Kelchner and was originally posted on Forbes.com. Jen Kelchner is a founding member of the Forbes Coaches Council and frequently writes on leadership and the workplace.
Epic Career Failure or Letdown? What do you do next?
I think I’ve finally come to accept that I’m in a perpetual state of transition. Not only am I realizing it is just part of being Jen, but it is what makes me great at what I do. For the longest time I attributed my transitions to my less than stellar relationship choices as an adult. What I am realizing is it is part of someone who is actively living and participating in life.
My Public Jump
At the beginning of 2016, I decided to ramp down my business to pursue an opportunity that felt right to me. My soul latched on to it and I began to do my due diligence. It checked out. I did the required relationship building just to make sure. And then…I jumped.
I publicly announced my decision to join a start-up and move 2000 miles away from home to settle in Los Angeles. I was excited, a little proud even and ready to immerse into a whole new way of life. Four weeks after I landed on the ground and hosted a big event, I found myself separating from the company.
The thing is, I take risk. Not in a “move the table outside at a restaurant” kind of risk, but rather the “it’s time for a good change and this could be awesome” kind of risk. I’ve been moving my whole life so to uproot and go again wasn’t a big deal. So I don’t know anyone in California, so what.
Sometimes life is asking you to take the risk. To be bold. To get up and move. To do things that might leave you feeling like you got your pants dropped in public.
Part of it is my personality makeup. I’m a classic ENFJ and Idealist. Top that with being a super bold Leo and you can see the recipe of the characteristics I work with daily. Frankly, I scare the crap out of my entire family. I go big or I don’t go at all.
How Do I Deal With It?
Before I break down your lesson of the day here, let me wrap up my story. I’ve had far worse and even more embarrassing things happen to me in my life. I’m still here and better for each and every mishap. My intuition is still strongly telling me there is greater purpose for me being here and the “epic fail” was really my stepping stone.
Great things really are around the corner.
Here’s what you need to know when you go big for something and it doesn’t work out exactly as planned.
Sometimes things just don’t work out. There are always other variables and factors that pop up that are outside of your control — or your best judgement before you jump in the situation.
You’ve likely been through worse and know that you will survive this too.
Don’t panic. Look for what good comes out of your situation and learn from it.
Be grateful that you were bold enough to get up off the couch and go for it! Most – I don’t have a number here but seriously like hardly anyone – don’t ever get enough courage to jump. You’re in great company if you do!
Failure is not a cool word. Reframe how you think about it and realize that it is learning what doesn’t work for you or isn’t right for you.
Regroup. Get clarity and get moving again. The world needs you.
The fact of the matter here is this. Nothing about me has changed except I’ve grown and learned some new stuff in the last few months. So when you experience a letdown (privately or publicly) remember that you’ve grown and learned something new too. Don’t let it cause you to stall and miss your next big growth opportunity!
Create a visual tool for your mind’s eye and see how quickly your perspective on failure shifts.
The struggle with the fear of failure (and success) is a real thing. And, you are not alone in it.
But, let’s understand that there is a difference with a real, rational fear and the fear that lies to us. If your life is in danger, then yes it is a credible, legitimate fear. Don’t do it.
These “fears” are disbeliefs and assumptions we have made over the years that are controlling us from success – or simple enjoyment of life. They are not founded in truths. They cripple us from doing great things.
We need to change the way we think. One of the tools I use with creating sustainable mindset shifts is to create a visual tool for my minds eye. This way we can manage the uncertainty and the fear so we can move towards our end goal.
Watch this video now to learn how to control the fear.
Remember, failure is learning what is not right for you and leads you to be in alignment with yourself.
Create a visual tool for your minds eye, or use mine.
When you have a misstep (or a really bad day when you forget yourself), pick up and move forward.
Take-away what you can do differently and apply it.
Recalculate (as often as you need to) to get back on track.
Leverage the lessons learned.
Please leave your comments for me below. I’d love to hear your input and if you have a “tool” that helps you manage the fear of failure when it comes knocking!